808score Privacy Policy — How Safe Is Your Data With Us

Introduction & Scope

This Privacy Policy 808score Applies to all users of the platform's services. When you 808score's website, open an account, place a bet, or play a game — this policy applies in every case.

808score serves players across Bangladesh and other countries. We follow international data protection standards, particularly GDPR guidelines — and while it is primarily a European framework, we consider it the gold standard.

In this policy, "data" refers to any information that can directly or indirectly identify you — such as your name, phone number, email address, IP address, and similar details. We handle all such information with the utmost care.

How We Collect Your Information

808score Data is collected in the following ways:

• Directly Provided: Information you provide directly during registration, KYC verification, support contact, or form submissions.
• Automatic Collection: Information collected automatically when you use the platform — such as IP address, browser details, and device type.
• Cookies & Similar Technologies: Cookies are used to improve your website experience.
• Third-Party Auditors: Your information is verified through trusted providers for identity and age verification.
• Payment Processor: Payment information processed during deposits and withdrawals.

What Types of Data We Collect

In the table below 808scoreThe categories and purposes of data collected are outlined below:

How We Use Your Information

808score Collected data is used for the following purposes:

• Account Management: To manage registration, login, profile updates, and account security.
• Service Delivery: To manage betting, gaming, bonus, and rewards program operations.
• Payment Processing: To maintain records of deposits, withdrawals, and transactions.
• Regulatory Compliance: To meet licensing requirements and legal obligations.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To address your questions and resolve any issues.
• Improvement & Analytics: To improve service quality and enhance the user experience.
• Marketing Communications: To send you promotions and offers, if you have given your consent.

We commit that your data will never be used beyond the purposes stated above. Should we need to use it for any new purpose, your consent will be obtained in advance.

Data Sharing Policy

808score Your data is never sold. However, it may be shared with specific parties under certain circumstances:

• Payment Processor: bKash, Nagad, and other payment partners — only the information necessary to complete a transaction is shared.
• Identity Verification Provider: With approved third parties for KYC purposes — only the information necessary for verification is shared.
• Legal Authorities: Disclosure of data is mandatory when required by a court order or a regulatory authority under applicable law.
• Technology Service Providers: Trusted technology partners for hosting, cybersecurity, and platform operations — all bound by strict confidentiality agreements.

Cookies & Tracking Technologies

808score The website uses cookies — small files stored in your browser that help improve your experience.

• Essential Cookies: Maintaining login sessions and ensuring site security. Without these, the site cannot function properly.
• Functional Cookies: Remembers your preferred language, theme, or settings.
• Analytics Cookies: Analyzes how many users visit each page — without collecting any personal information.
• Marketing Cookies: Used to show relevant ads — only with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site.

Data Retention Period

808score Data is not retained longer than necessary. Our general policy is:

• Active Account Data: Retained for as long as your account remains active.
• Financial Transaction Records: Typically 5–7 years in accordance with legal requirements.
• KYC Documents: Up to 5 years after account closure (as required by regulators).
• Support Contact: Up to 3 years.
• Log Files: Up to 12 months.

After the defined retention period, data is securely deleted or anonymized so that no individual can be identified.

Your Data Rights

808scoreAs a user of -, you have the following rights:

• Right to Know: You can request to know what data we hold about you. We will respond within 30 days.
• Right to Rectification: You can request corrections if any of your personal information is inaccurate.
• Right to Erasure: You may request that your data be deleted in certain circumstances. Some data may need to be retained due to legal obligations.
• Right to Restrict Processing: You can request that we stop processing your data for specific purposes.
• Right to Portability: You can receive your data in a structured, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise these rights, support@808score.imEmail us at or visit our Help Center Get in Touch.

Security Measures

808score's data protection relies on industry-leading security technologies:

• 256-bit SSL/TLS Encryption: All data transfers take place through encrypted channels.
• Encrypted Database: All sensitive data stored is kept encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall & DDoS Protection: Active measures in place to prevent cyberattacks.
• Regular Security Audits: Regular audits conducted by independent experts.
• Staff Training: Regular staff training on data handling practices.

In the event of a data breach, affected users will be notified as quickly as possible in accordance with legal obligations.

Child Protection

808score's services are for users aged 18 and over only. We do not knowingly collect data from minors.

If we are notified of or independently identify a minor who has opened an account, that account will be closed immediately and all collected data will be deleted.

If you believe a child or minor you know 808scorehas opened an account with us, please support@808score.imto let us know.

Changes to the Privacy Policy

This privacy policy may be updated from time to time due to business changes, new legal requirements, or technological advancements.

• If the policy changes, the update date at the top of the page will be revised accordingly.
• Members will be notified of significant changes via email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Contact support if you'd like a copy of a previous version.

Privacy Contact

For any questions, requests, or complaints regarding data protection or this Privacy Policy:

• Email: support@808score.im
  (Subject line: "Privacy Request")
• Live Chat: Available on every page of the website, 24/7
• Help Center: Help Center page Submit a Ticket

All requests will be responded to within a maximum of 30 business days. For urgent matters, please contact us via live chat.